Privacy Policy

At Zhenghe Logistics Pte Ltd, we are committed to protecting the privacy of all users of our website and all individuals who provide their personal data to Zhenghe. This Privacy Policy explains how we collect, use, disclose, and manage your personal data in compliance with the Personal Data Protection Act (PDPA) when you visit our website or engage with our services

 

1. Information We Collect
We may collect various types of information from you, including:

- Personal information: This includes your name, contact details, and any other information you provide to us voluntarily.
- Usage information: We collect limited data related to your interactions with our website strictly for analytical purposes. This includes anonymized data on pages visited and user engagement to help us improve website performance and user experience..

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2. How We Use Your Information
We use the information we collect for the following purposes:

- Providing services: We use your personal data to fulfill your requests, process orders, and deliver our services to you.
- Improving our website: We analyze usage information to enhance and optimize our website's performance, content, and user experience.
- Communication: We may use your contact details to respond to your inquiries, provide updates, and send you relevant information about our services.

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3. Information Sharing

We understand the importance of keeping your personal information confidential. We do not sell, trade, or disclose your information to third parties without your consent, except in the following cases:

- Service providers: We may engage trusted third-party service providers to assist us in delivering our services to you. These providers are contractually bound to protect your information and are authorized to use it solely for the purpose of providing the requested services.
- Legal obligations: We may disclose your information if required by law, regulation, or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

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4. Data Security
We have implemented appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include physical, electronic, and procedural safeguards that comply with industry standards

You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

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5. Your Rights and Choices
You have certain rights regarding your personal data, including the right to access, correct, or delete your personal data. If you wish to exercise any of these rights or have any questions about our privacy practices, please contact us using the contact details provided at the end of this policy.

6. Retention of Personal Data

We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.

We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.

 

7. Data Breach Notification:

In the event of a notifiable data breach that could cause potential harm to you, we will notify you in accordance with the timeframe set out by the PDPA. 

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8. Transfer of personal data outside of Singapore

We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will obtain your consent for the transfer to be made and we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA .

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9. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically for any updates. The revised policy will be effective when posted on our website.

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10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us at:
- Zhenghe Logistics Pte Ltd
- Address: 75 Bukit Timah Road, #05-01, Boon Siew Building, Singapore 229833
- Email: info@zhenghe.com.sg
- Phone: 6955 8298

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Last updated: [28 February 2025]